Why does my broadband speed drop on WiFi

WiFi or IEEE 802.11b Direct Sequence specification (it’s not an acronym although many believe incorrectly that WiFi stands for Wireless Fidelity) is a facility allowing computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area.

Your broadband router supplies your Internet connection to your home and you can either connect your device(s) direct to it using an ethernet cable, in which case you will be able to achieve the full speed of your broadband subscription, or you can use your router’s WiFi capabilities and connect your device(s) wirelessly to the Internet.

You may not be able to experience the full speed of your broadband service when connecting using Wifi for a number of reasons but the main ones are:

  • The speed you receive via Wifi is restricted by the capabilities of your device – not every computer, laptop, tablet or smart phone is created equal and many devices do not have the most recent software and hardware in order to receive the top speed. More modern devices, often produced by the likes of Apple, have better capabilities and you are likely to see a better speed with these.
  • WiFi is essentially a radio signal being broadcast by your router – anything solid, such as walls, furniture, doors, etc can absorb, reflect, block or restrict a radio signal which means you are likely to experience a reduced speed the more obstacles are between your device and the router.
  • Distance and interference – the further you are away from the router the lower the WiFi signal strength becomes and the signal may also experience interference from other radio or microwave sources from your home or your next door neighbours.

It is for these reasons and the fact that every one of our customer’s homes have a different layout that we cannot guarantee you will receive the full broadband speed of your package when connecting using WiFi.

How can I improve my WiFi speed?

There are a number of ways you can improve the speed you receive when using Wifi. These include:

1) Powerline Adaptors – if your property is larger with a number of rooms then we recommend you use Powerline Adaptors to boost your WiFi signal to the rooms furthest away from your router. A Powerline Adaptor works by sending your broadband signal along the electrical wiring in your home. Adaptor one is plugged into an electrical socket and connected to your router with an ethernet cable. The second adaptor is then plugged into an electrical socket in the room at the other end of your home. This will then broadcast your broadband signal enabling you to receive a faster speed in that area.

We recommend trying the following Powerline Adaptors:

2) WiFi Boosters – you can buy a separate WiFi booster that will amplify your broadband signal. These high-powered boosters will extend and strengthen the range of your WiFi signal. Examples are:

  • NETGEAR 11AC 750 Mbps Wi-Fi Range Extender – click here

There are a number of alternatives available that can act to backup your data and also extend your WiFi range and capabilities. For example if you use mainly Apple devices the Apple Airport Extreme or the updated Apple Time Capsule can be used as a centralised backup for your devices (up to 3,000 GB storage) and run your WiFi network throughout your home. Being an Apple device it communicates and provides a faster speed for other Apple devices:

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