Why does my broadband speed drop on WiFi

WiFi or IEEE 802.11b Direct Sequence specification (it’s not an acronym although many believe incorrectly that WiFi stands for Wireless Fidelity) is a facility allowing computers, smartphones, or other devices to connect to the Internet or communicate with one another wirelessly within a particular area. Your broadband router supplies your Internet connection to your home … Read more

The Installation Process

Each property at Kings Chelsea is ‘fibre ready’, this means the fibre network has already been installed within all the buildings on the estate. In order for you to receive a broadband service we just need to complete the final stage and connect your home to the network and provide you with a broadband router. … Read more

General Broadband FAQs and Answers

General FAQs for our Lightning-fast Broadband Service at Kings Chelsea What is the monthly download limit? You can download as much as you like the service is totally unlimited. Do you operate a fair-use policy? We do operate a fair-use policy please click here for more information. Is the broadband speed symmetrical (ie will I receive the … Read more

Overview – Kings Chelsea Telephone Services

Our telephony services at Kings Chelsea are all run using a service called VoIP (voice-over-internet-protocol) a technology that allows you to use the Internet to make cheap calls but in a traditional way using a handset. The technology is very similar to making a ‘Facetime’ audio call or calling someone via WhatsApp except rather than … Read more

About the Service – Kings Chelsea Telephone Options

Each telephone package is optional and is added to the minimum term broadband contract period that you initial choose to take up. How your telephone package works Once the initial term of your broadband package has expired your broadband and telephone subscription turns into a monthly rolling contract (unless you have entered into a new … Read more